{"id":12938,"date":"2024-06-15T18:06:36","date_gmt":"2024-06-15T16:06:36","guid":{"rendered":"https:\/\/www.enkoro.life\/faq\/"},"modified":"2024-11-12T11:58:27","modified_gmt":"2024-11-12T10:58:27","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.enkoro.life\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"12938\" class=\"elementor elementor-12938 elementor-8530\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7273060 e-flex e-con-boxed e-con e-parent\" data-id=\"7273060\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5f1518 elementor-absolute elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"f5f1518\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings='{\"_position\":\"absolute\"}' data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1be5873 e-flex e-con-boxed e-con e-child\" data-id=\"1be5873\" data-element_type=\"container\" data-e-type=\"container\" data-settings='{\"background_background\":\"classic\"}'>\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-69a97f0 e-con-full e-flex e-con e-child\" data-id=\"69a97f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a1f736 elementor-widget elementor-widget-heading\" data-id=\"2a1f736\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ENKORO<br>from A to Z<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32bf9ce elementor-widget elementor-widget-text-editor\" data-id=\"32bf9ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Questions\/Messages\/Criticism &#x2013;<\/strong><\/p><p>Click on the <strong><span class=\" cmtt_Contact us\"  title=\"Glossary: Support\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>support<\/span><\/strong> button (bottom right)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab13b2e elementor-widget elementor-widget-shortcode\" data-id=\"ab13b2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"cm-glossary accordion-view\"><div class=\"glossary-container \"><input type=\"hidden\" class=\"cmtt-attribute-field\" name=\"glossary_index_style\" value=\"accordion-view\">        <div class=\"progress-indicator\" style=\"display:none\">&#13;\n                    <\/div>&#13;\n\t\t<div class=\"glossary_top_filter\">&#13;\n\t\t\t<div class=\"left\">&#13;\n\t\t\t\t\t\t\t<\/div>&#13;\n\t\t\t\t\t<\/div>&#13;\n        &#13;\n\t\t<input type=\"hidden\" class=\"cmtt-attribute-field\" name=\"disable_listnav\" value=\"0\">&#13;\n\t\t<input type=\"hidden\" class=\"cmtt-attribute-field\" name=\"exact_search\" value=\"0\">&#13;\n\t\t<input type=\"hidden\" class=\"cmtt-attribute-field\" name=\"show_search\" value=\"0\">&#13;\n\t\t<input type=\"hidden\" class=\"glossary-hide-terms\" name=\"glossary-hide-terms\" value=\"0\">&#13;\n\t\t<input type=\"hidden\" class=\"glossary-hide-categories\" name=\"glossary-hide-categories\" value=\"1\">&#13;\n\t\t<input type=\"hidden\" class=\"glossary-hide-abbrevs\" name=\"glossary-hide-abbrevs\" value=\"0\">&#13;\n\t\t<input type=\"hidden\" class=\"glossary-hide-synonyms\" name=\"glossary-hide-synonyms\" value=\"0\">&#13;\n\t\t<input type=\"hidden\" class=\"glossary-perpage\" name=\"glossary-perpage\" value=\"100\">&#13;\n\t\t<input type=\"hidden\" name=\"tooltip_language\" value=\"\">&#13;\n\t\t<input type=\"hidden\" name=\"language_dropdown\" value=\"\">&#13;\n\t\t<input type=\"hidden\" name=\"languages_for_table\" value=\"\">&#13;\n\t\t<div id=\"glossaryList-nav\" class=\"listNav medium\" role=\"tablist\"><div class=\"ln-letters round\"><a class=\"ln-all ln-serv-letter ln-selected\" data-letter=\"all\" data-letter-count=\"53\" href=\"https:\/\/www.enkoro.life\/en\/faq\/\">ALL<\/a><a class=\"lnletter-a ln-serv-letter\" data-letter-count=\"2\" data-letter=\"a\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=a\">A<\/a><a class=\"lnletter-b ln-serv-letter ln-disabled\" data-letter-count=\"0\" data-letter=\"b\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=b\">B<\/a><a class=\"lnletter-c ln-serv-letter\" data-letter-count=\"8\" data-letter=\"c\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=c\">C<\/a><a class=\"lnletter-d ln-serv-letter\" data-letter-count=\"7\" data-letter=\"d\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=d\">D<\/a><a class=\"lnletter-e ln-serv-letter\" data-letter-count=\"3\" data-letter=\"e\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=e\">E<\/a><a class=\"lnletter-f ln-serv-letter\" data-letter-count=\"4\" data-letter=\"f\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=f\">F<\/a><a class=\"lnletter-g ln-serv-letter\" data-letter-count=\"3\" data-letter=\"g\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=g\">G<\/a><a class=\"lnletter-h ln-serv-letter\" data-letter-count=\"2\" data-letter=\"h\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=h\">H<\/a><a class=\"lnletter-i ln-serv-letter\" data-letter-count=\"3\" data-letter=\"i\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=i\">I<\/a><a class=\"lnletter-j ln-serv-letter ln-disabled\" data-letter-count=\"0\" data-letter=\"j\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=j\">J<\/a><a class=\"lnletter-k ln-serv-letter ln-disabled\" data-letter-count=\"0\" data-letter=\"k\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=k\">K<\/a><a class=\"lnletter-l ln-serv-letter\" data-letter-count=\"1\" data-letter=\"l\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=l\">L<\/a><a class=\"lnletter-m ln-serv-letter\" data-letter-count=\"2\" data-letter=\"m\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=m\">M<\/a><a class=\"lnletter-n ln-serv-letter\" data-letter-count=\"2\" data-letter=\"n\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=n\">N<\/a><a class=\"lnletter-o ln-serv-letter ln-disabled\" data-letter-count=\"0\" data-letter=\"o\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=o\">O<\/a><a class=\"lnletter-p ln-serv-letter\" data-letter-count=\"6\" data-letter=\"p\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=p\">P<\/a><a class=\"lnletter-q ln-serv-letter ln-disabled\" data-letter-count=\"0\" data-letter=\"q\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=q\">Q<\/a><a class=\"lnletter-r ln-serv-letter\" data-letter-count=\"1\" data-letter=\"r\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=r\">R<\/a><a class=\"lnletter-s ln-serv-letter\" data-letter-count=\"3\" data-letter=\"s\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=s\">S<\/a><a class=\"lnletter-t ln-serv-letter\" data-letter-count=\"3\" data-letter=\"t\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=t\">T<\/a><a class=\"lnletter-u ln-serv-letter ln-disabled\" data-letter-count=\"0\" data-letter=\"u\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=u\">U<\/a><a class=\"lnletter-v ln-serv-letter\" data-letter-count=\"2\" data-letter=\"v\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=v\">V<\/a><a class=\"lnletter-w ln-serv-letter\" data-letter-count=\"1\" data-letter=\"w\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=w\">W<\/a><a class=\"lnletter-x ln-serv-letter ln-disabled\" data-letter-count=\"0\" data-letter=\"x\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=x\">X<\/a><a class=\"lnletter-y ln-serv-letter ln-disabled\" data-letter-count=\"0\" data-letter=\"y\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=y\">Y<\/a><a class=\"lnletter-z ln-serv-letter ln-last ln-disabled\" data-letter-count=\"0\" data-letter=\"z\" href=\"https:\/\/www.enkoro.life\/en\/faq\/?letter=z\">Z<\/a><div class=\"ln-letter-count\" style=\"position: absolute; top: 0px; left: 88px; width: 20px; display: none;\"><\/div><\/div><div class=\"query-results-count\">Ergebnisse: 53<\/div><\/div><ul class=\"glossaryList\" role=\"tablist\" id=\"glossaryList\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTermSet\"><li class=\"the-index-letter\" role=\"tab\"><h3>a<\/h3><\/li><li class=\" ln-0\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Admin\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Admin<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">see <span class=\" cmtt_Operation\"  title=\"Glossary: Group admin\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>group admin<\/span><\/dfn><\/li><li class=\" ln-0\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation cmtt_Contact us\" title=\"Glossary: Annoyance\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Annoyance<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"24859\" class=\"elementor elementor-24859 elementor-24852 elementor-24852\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bcaad81 e-flex e-con-boxed e-con e-parent\" data-id=\"bcaad81\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4858576 elementor-widget elementor-widget-text-editor\" data-id=\"4858576\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you disagree with another group member&#x2019;s post, you can report it by clicking the exclamation mark icon in the post and entering a reason for your report. Once you have sent this message, the group administrator will receive a notification and be asked to review the matter.<br>The group administrator can then deactivate, delete, or retain the post.<br>If you disagree with the decision, or if the administrator does not resolve the conflict, click <strong><span class=\" cmtt_Contact us\"  title=\"Glossary: Support\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>SUPPORT<\/span><\/strong> in the bottom right corner and fill out the <strong>form<\/strong>, or send an email directly to <strong><span class=\" cmtt_Contact us\"  title=\"Glossary: Support\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>support<\/span>@enkoro.life<\/strong>.<br>Include the group name, the post in question, and a brief description of your concern.<br>The <span class=\" cmtt_Contact us\"  title=\"Glossary: Support\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>support<\/span> team will look into it and send you feedback via email.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/dfn><\/li><li class=\"the-letter-separator\" role=\"tab\"><li class=\"the-index-letter\" role=\"tab\"><h3>c<\/h3><\/li><li class=\" ln-2\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Conflict manager\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Conflict manager<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">As the group administrator, you can see all posts reported by group members here.\nYou decide whether a post is kept or deleted.\nAs a group member, you can see your reported posts and their status here.  <\/dfn><\/li><li class=\" ln-2\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation cmtt_Contact us\" title=\"Glossary: Conflicts\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Conflicts<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"24859\" class=\"elementor elementor-24859 elementor-24852 elementor-24852\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bcaad81 e-flex e-con-boxed e-con e-parent\" data-id=\"bcaad81\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4858576 elementor-widget elementor-widget-text-editor\" data-id=\"4858576\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you disagree with another group member&#x2019;s post, you can report it by clicking the exclamation mark icon in the post and entering a reason for your report. Once you have sent this message, the group administrator will receive a notification and be asked to review the matter.<br>The group administrator can then deactivate, delete, or retain the post.<br>If you disagree with the decision, or if the administrator does not resolve the conflict, click <strong><span class=\" cmtt_Contact us\"  title=\"Glossary: Support\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>SUPPORT<\/span><\/strong> in the bottom right corner and fill out the <strong>form<\/strong>, or send an email directly to <strong><span class=\" cmtt_Contact us\"  title=\"Glossary: Support\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>support<\/span>@enkoro.life<\/strong>.<br>Include the group name, the post in question, and a brief description of your concern.<br>The <span class=\" cmtt_Contact us\"  title=\"Glossary: Support\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>support<\/span> team will look into it and send you feedback via email.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/dfn><\/li><li class=\" ln-2\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Contact us\" title=\"Glossary: Contact\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Contact<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"24874\" class=\"elementor elementor-24874\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-026cb75 e-flex e-con-boxed e-con e-parent\" data-id=\"026cb75\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3db7341 elementor-widget elementor-widget-text-editor\" data-id=\"3db7341\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Do you have a question about ENKORO?<br>Is there&#xA0;<span class=\"\" tabindex=\"0\" title=\"Glossary: Trouble\" role=\"link\" data-mobile-support=\"0\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]'><span class=\"\"  title=\"Glossary: Trouble\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>trouble<\/span><\/span>&#xA0;in a group?<br>Do you not like a post by another participant and the group administrator does not react as you think is right?<br><br>Then use our&#xA0;<span class=\" cmtt_Contact us\" tabindex=\"0\" title=\"Glossary: Support\" role=\"link\" data-mobile-support=\"0\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]'><span class=\" cmtt_Contact us\"  title=\"Glossary: Support\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>support<\/span><\/span>&#xA0;ticket.<br>Click on the&#xA0;<span class=\" cmtt_Contact us\" tabindex=\"0\" title=\"Glossary: Support\" role=\"link\" data-mobile-support=\"0\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]'><span class=\" cmtt_Contact us\"  title=\"Glossary: Support\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>support<\/span><\/span>&#xA0;button at the bottom right here, fill in the form and send it off<br>or send an email directly to:<strong>info@enkoro.life.de<\/strong><br><br>We will process your request as quickly as possible and reply to you by email.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/dfn><\/li><li class=\" ln-2\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Contributions\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Contributions<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">Each group member can report <span class=\" cmtt_Operation\"  title=\"Glossary: Contributions\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>contributions<\/span> (movie, picture, text) to the group administrator. The group administrator then decides on the whereabouts of the post.\nYou can indicate why you do not like a post in the message.\nYou can choose from the following options: The post is unfavorable violates copyrights or mentions me without my permission I simply don't like it has other flaws (please explain)  <\/dfn><\/li><li class=\" ln-2\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Costs\" title=\"Glossary: Costs\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Costs<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"24814\" class=\"elementor elementor-24814\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2720f84 e-flex e-con-boxed e-con e-parent\" data-id=\"2720f84\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59c4b6e elementor-widget elementor-widget-text-editor\" data-id=\"59c4b6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Use of<\/strong> the ENKORO <strong>app<\/strong> is <strong>permanently <span class=\" cmtt_Costs\"  title=\"Glossary: Free of charge\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>free of charge<\/span><\/strong>.<\/h3><p><strong>ENKORO<\/strong> does not charge per user, but <strong>per group<\/strong>.<\/p><p>This means that all group members benefit from the <span class=\" cmtt_Costs\"  title=\"Glossary: Payment\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>payment<\/span> of one group member.<\/p><h3>The first 180 days after setting up a group are <span class=\" cmtt_Costs\"  title=\"Glossary: Free of charge\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>free of charge<\/span>.<\/h3><p>After that, there is a charge of &#x20AC;1 per day.<\/p><h3>Use of ENKORO app: 0&#x20AC;<\/h3><h3>Group maintenance: &#x20AC;1 per day<\/h3><p>It does not matter which group member contributes financially. In the <span class=\" cmtt_Costs\"  title=\"Glossary: Payment\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>payment<\/span> process, you can decide whether the other group members can see who has made the <span class=\" cmtt_Costs\"  title=\"Glossary: Payment\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>payment<\/span> or whether you want to do this anonymously.<\/p><p>Click on Duration in your group and you will receive an overview of the remaining term of the group and who has contributed to the maintenance of the group so far.<\/p><p>Click on Extend if you want to participate in maintaining the group.<\/p><p>If the &lsquo;<span class=\" cmtt_Operation\"  title=\"Glossary: Silo\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>Silo<\/span>&rsquo; indicator goes to 0 days, the group content is locked and can no longer be expanded, viewed, commented on or liked.<\/p><p>However, the group can be awakened from its &lsquo;dormancy&rsquo; at any time within one year of the end of the term by a <span class=\" cmtt_Costs\"  title=\"Glossary: Payment\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>payment<\/span> from a group member.<\/p><p>All group members will then be informed by email that the group has been awakened.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/dfn><\/li><li class=\" ln-2\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Costs\" title=\"Glossary: Costs for me\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Costs for me<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">The ENKORO app is <strong>absolutely free<\/strong> to <strong>use<\/strong> <strong>.<\/strong> You don't have to pay anything.<br><br>  Only the permanent maintenance of a group <span class=\" cmtt_Costs\"  title=\"Glossary: Costs\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>costs<\/span> something.\nBut you don't have to pay - it doesn't matter which group member makes a contribution to maintaining the group.\nAs soon as a group member makes a contribution, all group members have full access for the paid period - without restrictions.  <\/dfn><\/li><li class=\" ln-2\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Costs\" title=\"Glossary: Costs per group\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Costs per group<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">ENKORO <span class=\" cmtt_Costs\"  title=\"Glossary: Costs per group\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>costs per group<\/span>, not per participant.\nThis means that every <span class=\" cmtt_Costs\"  title=\"Glossary: Payment\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>payment<\/span> made by an individual benefits the entire group and everyone receives full usage rights - with no ifs or buts. <\/dfn><\/li><li class=\" ln-2\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Create group\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Create group<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">It's very simple: Click on the round purple symbol at the bottom right of your group overview.\nThe group creation takes place in 2 steps:   <ol>\n \t<li>Step  <ol>\n \t<li>Give the group  <ol>\n \t<li>a picture<\/li>\n \t<li>a name*<\/li>\n \t<li>select the group type* (Private or Public).<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n \t<li>Step  <ol>\n \t<li>Enter the personal details of the deceased person (first name*, surname*, date of birth*, date of death*, etc.)<\/li>\n \t<li>Select the obituary (or take a photo of it from the newspaper)<\/li>\n \t<li>Enter date* and place of death<\/li>\n \t<li>Select the gender<\/li>\n \t<li>Enter the address<\/li>\n \t<li>Select the religion<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n  *<em> Mandatory fields<\/em> Click on <span class=\" cmtt_Operation\"  title=\"Glossary: Create group\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>Create group<\/span> - Done All entries can be changed later at any time -&gt; <span class=\" cmtt_Operation\"  title=\"Glossary: Edit group\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>Edit group<\/span><\/dfn><\/li><li class=\"the-letter-separator\" role=\"tab\"><li class=\"the-index-letter\" role=\"tab\"><h3>d<\/h3><\/li><li class=\" ln-3\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation cmtt_About ENKORO\" title=\"Glossary: Data security\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Data security<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">Our system runs on a Microsoft server in Frankfurt am Main. We attach great importance to ensuring that all data uploaded to the app (images, films, texts) remain within our system.<br>&#13;\nUnlike most online social media, we do not market any data of the users of our system. ENKORO is not financed by sharing user behavior or by displaying advertisements. ENKORO is financed exclusively by payments from group members to maintain individual groups.<br><br>&#13;\nPlease find further details in our privacy policy.<\/dfn><\/li><li class=\" ln-3\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_About ENKORO\" title=\"Glossary: Dedication\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Dedication<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\"><figure id=\"attachment_18344\" aria-describedby=\"caption-attachment-18344\" style=\"width: 450px\" class=\"wp-caption alignnone\"><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-18344 size-full\" src=\"https:\/\/www.enkoro.life\/wp-content\/smush-webp\/2024\/09\/bascharpeterstpaulisep09.jpg.webp\" alt=\"Bashar and Peter\" width=\"450\" height=\"338\" data-smush-webp-fallback=\"{&quot;src&quot;:&quot;https:\\\/\\\/www.enkoro.life\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/bascharpeterstpaulisep09.jpg&quot;}\" \/><figcaption id=\"caption-attachment-18344\" class=\"wp-caption-text\">Baschar (l), Peter (r)<\/figcaption><\/figure>&#13;\n&#13;\n<em>&#13;\nThis app is dedicated to my friend Baschar Al-Frangi. Baschar left this world far too early. He was such a talented person and could have achieved so much.&#13;\n<\/em><\/dfn><\/li><li class=\" ln-3\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Delete group\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Delete group<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">A group can only be deleted by the group administrator.\nDeletion means that all posts, images and <span class=\" cmtt_Operation\"  title=\"Glossary: Videos\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>videos<\/span> in the group are irretrievably lost.\nOther group members may have invested a lot of time and work in the posts, images and <span class=\" cmtt_Operation\"  title=\"Glossary: Videos\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>videos<\/span>.\nTherefore, think carefully about whether you should actually delete a group.\nYou can also simply transfer the administration for this group to another group member.\nSee here: &quot;<span class=\" cmtt_Operation\"  title=\"Glossary: Hand over administrator role\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>Hand over administrator role<\/span>&quot;.     <\/dfn><\/li><li class=\" ln-3\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title \" title=\"Glossary: Discount campaign until 31.12.2024\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Discount campaign until 31.12.2024<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">Up to and including 31.12.24 we will double every purchased term.\nIf a group member participates with e.g. 20&#x20AC; (=20 days duration), we will double this duration again a few hours later. <br>  This means that the group will be maintained for a total of 40 days for all members by paying &#x20AC;20.<\/dfn><\/li><li class=\" ln-3\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Dispute\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Dispute<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"24859\" class=\"elementor elementor-24859 elementor-24852 elementor-24852\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bcaad81 e-flex e-con-boxed e-con e-parent\" data-id=\"bcaad81\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4858576 elementor-widget elementor-widget-text-editor\" data-id=\"4858576\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you disagree with another group member&#x2019;s post, you can report it by clicking the exclamation mark icon in the post and entering a reason for your report. Once you have sent this message, the group administrator will receive a notification and be asked to review the matter.<br>The group administrator can then deactivate, delete, or retain the post.<br>If you disagree with the decision, or if the administrator does not resolve the conflict, click <strong><span class=\" cmtt_Contact us\"  title=\"Glossary: Support\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>SUPPORT<\/span><\/strong> in the bottom right corner and fill out the <strong>form<\/strong>, or send an email directly to <strong><span class=\" cmtt_Contact us\"  title=\"Glossary: Support\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>support<\/span>@enkoro.life<\/strong>.<br>Include the group name, the post in question, and a brief description of your concern.<br>The <span class=\" cmtt_Contact us\"  title=\"Glossary: Support\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>support<\/span> team will look into it and send you feedback via email.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/dfn><\/li><li class=\" ln-3\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Duplicate groups\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Duplicate groups<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">It doesn't really make sense to have several groups for a deceased person.\nThe people involved should therefore agree on one group and delete the other groups. <\/dfn><\/li><li class=\" ln-3\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Costs\" title=\"Glossary: Duration free of charge\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Duration free of charge<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">Each group has a graphical display (&quot;Runtime&quot; button) that works in a similar way to the fill level in a grain <span class=\" cmtt_Operation\"  title=\"Glossary: Silo\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>silo<\/span>.\nThe grain <span class=\" cmtt_Operation\"  title=\"Glossary: Silo\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>silo<\/span> is of course filled accordingly at the start of the group, as the group functions completely <span class=\" cmtt_Costs\"  title=\"Glossary: Free of charge\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>free of charge<\/span> for 30 days.\nThe fill level of the <span class=\" cmtt_Operation\"  title=\"Glossary: Silo\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>silo<\/span> decreases slightly with each calendar day.\nAs long as the <span class=\" cmtt_Operation\"  title=\"Glossary: Silo\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>silo<\/span> is not empty, the group functions without restrictions.\nEach <span class=\" cmtt_Costs\"  title=\"Glossary: Payment\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>payment<\/span> of a contribution automatically replenishes the <span class=\" cmtt_Operation\"  title=\"Glossary: Silo\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>silo<\/span> and thus full functionality for all group members.    <\/dfn><\/li><li class=\"the-letter-separator\" role=\"tab\"><li class=\"the-index-letter\" role=\"tab\"><h3>e<\/h3><\/li><li class=\" ln-4\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Edit group\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Edit group<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">As a group administrator, you can make adjustments at any time.\nFor example, the group administrator can change the group picture or the group name.\nThey can also correct errors and change the group status (private\/public) at any time.  <\/dfn><\/li><li class=\" ln-4\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_About ENKORO\" title=\"Glossary: ENKORO - Meaning\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">ENKORO - Meaning<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">ENKORO is based on the planned language Esperanto.\nIt means: En= In and Koro= Heart and is intended to correspond to the idea of keeping a deceased person alive in the heart. <\/dfn><\/li><li class=\" ln-4\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_About ENKORO\" title=\"Glossary: ENKORO -Why?\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">ENKORO -Why?<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">A few years ago, the inventor of this app was hit very hard by the news of the death of a loved one.\nWithout further ado, he converted a website into a condolence website.\nMany friends, acquaintances and relatives used the platform to share memories and upload <span class=\" cmtt_Operation\"  title=\"Glossary: Photos\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>photos<\/span>.\nThe website was an important source of <span class=\" cmtt_Contact us\"  title=\"Glossary: Support\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>support<\/span> for many people.    ENKORO builds on this experience. We will ensure that the memory of loved and valued people is preserved for many grieving people.<\/dfn><\/li><li class=\"the-letter-separator\" role=\"tab\"><li class=\"the-index-letter\" role=\"tab\"><h3>f<\/h3><\/li><li class=\" ln-5\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Costs\" title=\"Glossary: Financial support\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Financial support<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">With every contribution paid, the '<span class=\" cmtt_Operation\"  title=\"Glossary: Silo\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>silo<\/span>' fills up by a certain number of days according to the amount.\nEvery group member can see the amount you have paid into the '<span class=\" cmtt_Operation\"  title=\"Glossary: Silo\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>silo<\/span>' and, if you wish, every group member can also see that you have paid this amount and thus made a significant contribution to maintaining the group. <\/dfn><\/li><li class=\" ln-5\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Forgotten password\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Forgotten password<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">If you are logged out and have forgotten your password, click on 'Forgot password' on the login screen and then enter your email address and click on the orange 'Confirm your email' button.\nYou will then receive an email with a 'New password' link.\nClick on the link and enter your new password 2* in the following window.\nClick on the orange 'Reset password' button to set a new password.\nYou can then log in as normal using your email address and your new password.    <\/dfn><\/li><li class=\" ln-5\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Costs\" title=\"Glossary: Free of charge\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Free of charge<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\"><strong>Use of the app is permanently <span class=\" cmtt_Costs\"  title=\"Glossary: Free of charge\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>free of charge<\/span><\/strong>.&#13;\n<strong>There<\/strong> are <strong>no paid subscriptions<\/strong> or other automatic debits.\n\nOnly the permanent maintenance of a group can (but does not have to) be extended by a financial contribution.\n\nWhy does it cost money to maintain a group? Unfortunately, we have to charge some money for programming the app on the various platforms, server hosting in Germany, fee-based external services, extensions, staff, taxes, fees, legal advice and much more after a <span class=\" cmtt_Costs\"  title=\"Glossary: Free period\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>free period<\/span> after the group has been set up because, unlike many other social media providers, we do not advertise or sell our participants' personal data.\n\n\t\t<div data-elementor-type=\"container\" data-elementor-id=\"24814\" class=\"elementor elementor-24814\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2720f84 e-flex e-con-boxed e-con e-parent\" data-id=\"2720f84\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59c4b6e elementor-widget elementor-widget-text-editor\" data-id=\"59c4b6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Use of<\/strong> the ENKORO <strong>app<\/strong> is <strong>permanently <span class=\" cmtt_Costs\"  title=\"Glossary: Free of charge\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>free of charge<\/span><\/strong>.<\/h3><p><strong>ENKORO<\/strong> does not charge per user, but <strong>per group<\/strong>.<\/p><p>This means that all group members benefit from the <span class=\" cmtt_Costs\"  title=\"Glossary: Payment\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>payment<\/span> of one group member.<\/p><h3>The first 180 days after setting up a group are <span class=\" cmtt_Costs\"  title=\"Glossary: Free of charge\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>free of charge<\/span>.<\/h3><p>After that, there is a charge of &#x20AC;1 per day.<\/p><h3>Use of ENKORO app: 0&#x20AC;<\/h3><h3>Group maintenance: &#x20AC;1 per day<\/h3><p>It does not matter which group member contributes financially. In the <span class=\" cmtt_Costs\"  title=\"Glossary: Payment\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>payment<\/span> process, you can decide whether the other group members can see who has made the <span class=\" cmtt_Costs\"  title=\"Glossary: Payment\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>payment<\/span> or whether you want to do this anonymously.<\/p><p>Click on Duration in your group and you will receive an overview of the remaining term of the group and who has contributed to the maintenance of the group so far.<\/p><p>Click on Extend if you want to participate in maintaining the group.<\/p><p>If the &lsquo;<span class=\" cmtt_Operation\"  title=\"Glossary: Silo\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>Silo<\/span>&rsquo; indicator goes to 0 days, the group content is locked and can no longer be expanded, viewed, commented on or liked.<\/p><p>However, the group can be awakened from its &lsquo;dormancy&rsquo; at any time within one year of the end of the term by a <span class=\" cmtt_Costs\"  title=\"Glossary: Payment\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>payment<\/span> from a group member.<\/p><p>All group members will then be informed by email that the group has been awakened.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/dfn><\/li><li class=\" ln-5\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Costs\" title=\"Glossary: Free period\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Free period<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">Each group has a graphical display (&lsquo;Runtime&rsquo; button) that works in a similar way to the fill level of a grain <span class=\" cmtt_Operation\"  title=\"Glossary: Silo\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>silo<\/span>.\nThe grain <span class=\" cmtt_Operation\"  title=\"Glossary: Silo\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>silo<\/span> is naturally full at the start of the group, as the group functions completely <span class=\" cmtt_Costs\"  title=\"Glossary: Free of charge\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>free of charge<\/span> for a certain period of time after the group is created.\nThe fill level of the <span class=\" cmtt_Operation\"  title=\"Glossary: Silo\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>silo<\/span> decreases slightly with each calendar day.\nAs long as the <span class=\" cmtt_Operation\"  title=\"Glossary: Silo\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>silo<\/span> is not empty, the group works without restrictions.\nEach contribution <span class=\" cmtt_Costs\"  title=\"Glossary: Payment\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>payment<\/span> automatically refills the &lsquo;<span class=\" cmtt_Operation\"  title=\"Glossary: Silo\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>silo<\/span>&rsquo; for all group members.\n\n\t\t<div data-elementor-type=\"container\" data-elementor-id=\"24814\" class=\"elementor elementor-24814\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2720f84 e-flex e-con-boxed e-con e-parent\" data-id=\"2720f84\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59c4b6e elementor-widget elementor-widget-text-editor\" data-id=\"59c4b6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Use of<\/strong> the ENKORO <strong>app<\/strong> is <strong>permanently <span class=\" cmtt_Costs\"  title=\"Glossary: Free of charge\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>free of charge<\/span><\/strong>.<\/h3><p><strong>ENKORO<\/strong> does not charge per user, but <strong>per group<\/strong>.<\/p><p>This means that all group members benefit from the <span class=\" cmtt_Costs\"  title=\"Glossary: Payment\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>payment<\/span> of one group member.<\/p><h3>The first 180 days after setting up a group are <span class=\" cmtt_Costs\"  title=\"Glossary: Free of charge\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>free of charge<\/span>.<\/h3><p>After that, there is a charge of &#x20AC;1 per day.<\/p><h3>Use of ENKORO app: 0&#x20AC;<\/h3><h3>Group maintenance: &#x20AC;1 per day<\/h3><p>It does not matter which group member contributes financially. In the <span class=\" cmtt_Costs\"  title=\"Glossary: Payment\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>payment<\/span> process, you can decide whether the other group members can see who has made the <span class=\" cmtt_Costs\"  title=\"Glossary: Payment\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>payment<\/span> or whether you want to do this anonymously.<\/p><p>Click on Duration in your group and you will receive an overview of the remaining term of the group and who has contributed to the maintenance of the group so far.<\/p><p>Click on Extend if you want to participate in maintaining the group.<\/p><p>If the &lsquo;<span class=\" cmtt_Operation\"  title=\"Glossary: Silo\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>Silo<\/span>&rsquo; indicator goes to 0 days, the group content is locked and can no longer be expanded, viewed, commented on or liked.<\/p><p>However, the group can be awakened from its &lsquo;dormancy&rsquo; at any time within one year of the end of the term by a <span class=\" cmtt_Costs\"  title=\"Glossary: Payment\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>payment<\/span> from a group member.<\/p><p>All group members will then be informed by email that the group has been awakened.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/dfn><\/li><li class=\"the-letter-separator\" role=\"tab\"><li class=\"the-index-letter\" role=\"tab\"><h3>g<\/h3><\/li><li class=\" ln-6\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Group admin\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Group admin<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">Anyone who creates a group is automatically the group administrator.\nIn this role you can   <ul>\n \t<li>set the group details (group name, group picture, etc.)<\/li>\n \t<li>Change the group type (private\/public)<\/li>\n \t<li>Control group membership<\/li>\n \t<li>Approve posts before publication (if activated)<\/li>\n \t<li>Activate\/deactivate post <span class=\" cmtt_Operation\"  title=\"Glossary: Notifications\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>notifications<\/span><\/li>\n \t<li>etc.<\/li>\n<\/ul>\n<strong>Very important:<\/strong> The <span class=\" cmtt_Operation\"  title=\"Glossary: Group admin\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>group admin<\/span> is responsible for compliance with the terms of use.\nIf a post is reported by a member, the <span class=\" cmtt_Operation\"  title=\"Glossary: Group admin\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>group admin<\/span> must decide how to deal with the post (delete\/keep). <\/dfn><\/li><li class=\" ln-6\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation cmtt_Costs\" title=\"Glossary: Group receive\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Group receive<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\"><strong>After the first 30 days<\/strong>, maintaining a group <span class=\" cmtt_Costs\"  title=\"Glossary: Costs\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>costs<\/span><strong> &#x20AC;0.50 per day<\/strong> (incl. 50% discount until the end of 2024). <strong>Please note:<\/strong> No matter how large the group is, paying for one or more days automatically gives all group members full access.\nThere is therefore no obligation to participate in maintaining the group.\nNevertheless, everyone receives full usage rights. <strong>In short:<\/strong> with your financial contribution, you ensure that all group members can use the group in full in accordance with your <span class=\" cmtt_Costs\"  title=\"Glossary: Payment\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>payment<\/span>.\nYou also receive full access as soon as another group member makes a financial contribution. <strong>Example:<\/strong> Let's take a group with 100 members.\nTen members contribute &#x20AC;10 each (&#x20AC;100 in total).\nThe group can then be fully used by all 100 members for 200 days (incl.\n0.50 per day (discount until 31.12.2024)).      <\/dfn><\/li><li class=\" ln-6\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Group settings\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Group settings<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">The <strong>group administrator<\/strong> can activate\/deactivate the following here  <ul>\n \t<li style=\"list-style-type: none;\">\n<ul>\n \t<li><strong>Contribution approval - <\/strong>Every contribution by a group member must be approved by the group administrator<\/li>\n \t<li><strong>Joining approval - <\/strong>You can join automatically or the administrator must approve a joining request<\/li>\n \t<li><strong>Post notification - <\/strong>The group administrator receives a notification for each post<\/li>\n \t<li><strong>Member notification - <\/strong>If active, the group member will receive a notification as soon as their membership request has been approved<\/li>\n \t<li><strong>Conflict notification<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul><\/dfn><\/li><li class=\"the-letter-separator\" role=\"tab\"><li class=\"the-index-letter\" role=\"tab\"><h3>h<\/h3><\/li><li class=\" ln-7\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Hand over administrator role\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Hand over administrator role<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">If you no longer want to be an administrator for a selected group, click on <span class=\" cmtt_Operation\"  title=\"Glossary: Leave group\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>Leave group<\/span>.\nThe app will then ask you which group member you would like to transfer the administrator role to.\nSelect a person and click on Assign.\nThe selected person will then be informed and is now the group administrator.\nYou can then rejoin the group as a normal member if necessary.    <\/dfn><\/li><li class=\" ln-7\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Contact us\" title=\"Glossary: Help\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Help<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"24874\" class=\"elementor elementor-24874\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-026cb75 e-flex e-con-boxed e-con e-parent\" data-id=\"026cb75\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3db7341 elementor-widget elementor-widget-text-editor\" data-id=\"3db7341\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Do you have a question about ENKORO?<br>Is there&#xA0;<span class=\"\" tabindex=\"0\" title=\"Glossary: Trouble\" role=\"link\" data-mobile-support=\"0\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]'><span class=\"\"  title=\"Glossary: Trouble\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>trouble<\/span><\/span>&#xA0;in a group?<br>Do you not like a post by another participant and the group administrator does not react as you think is right?<br><br>Then use our&#xA0;<span class=\" cmtt_Contact us\" tabindex=\"0\" title=\"Glossary: Support\" role=\"link\" data-mobile-support=\"0\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]'><span class=\" cmtt_Contact us\"  title=\"Glossary: Support\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>support<\/span><\/span>&#xA0;ticket.<br>Click on the&#xA0;<span class=\" cmtt_Contact us\" tabindex=\"0\" title=\"Glossary: Support\" role=\"link\" data-mobile-support=\"0\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]'><span class=\" cmtt_Contact us\"  title=\"Glossary: Support\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>support<\/span><\/span>&#xA0;button at the bottom right here, fill in the form and send it off<br>or send an email directly to:<strong>info@enkoro.life.de<\/strong><br><br>We will process your request as quickly as possible and reply to you by email.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/dfn><\/li><li class=\"the-letter-separator\" role=\"tab\"><li class=\"the-index-letter\" role=\"tab\"><h3>i<\/h3><\/li><li class=\" ln-8\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Improvement suggestions\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Improvement suggestions<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">We are constantly working on the further development of our ENKORO app.&#13;\nIf you are missing an important function or simply have a good idea, please let us know.&#13;\n&#13;\nFeel free to send us an email to: <a href=\"mailto:support@enkoro.life\"><span class=\" cmtt_Contact us\"  title=\"Glossary: Support\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>support<\/span>@enkoro.life<\/a><\/dfn><\/li><li class=\" ln-8\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: In-app purchases\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">In-app purchases<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">Please be advised that the ENKORO app does <strong>not feature any additional <span class=\" cmtt_Operation\"  title=\"Glossary: In-app purchases\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>in-app purchases<\/span><\/strong> or other hidden <span class=\" cmtt_Costs\"  title=\"Glossary: Costs\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>costs<\/span>. The app itself is provided <span class=\" cmtt_Costs\"  title=\"Glossary: Free of charge\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>free of charge<\/span>.<br><br>&#13;\nPlease note that the fee for maintaining the full functionality of each group after the initial 30-day free trial period is &#x20AC;1 per day. It is not necessary for the contribution to be made by a specific group member; the group extension always applies to all group members.<\/dfn><\/li><li class=\" ln-8\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Invitation\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Invitation<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">As an <span class=\" cmtt_Operation\"  title=\"Glossary: Admin\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>admin<\/span> or participant in a group, you can invite other people to the group.\nSimply click on the 3 vertical dots at the top right and then on Invite people.\nThen enter the person's email address or cell phone number.\nIf this person does not yet use ENKORO, they will receive an <span class=\" cmtt_Operation\"  title=\"Glossary: Invitation\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>invitation<\/span> email.\nAfter installation and registration, the person can join public groups.\nThe invited person will see in the messages that they can join your group.\nAs soon as they accept the <span class=\" cmtt_Operation\"  title=\"Glossary: Invitation\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>invitation<\/span>, they are a member of your group.      <\/dfn><\/li><li class=\"the-letter-separator\" role=\"tab\"><li class=\"the-index-letter\" role=\"tab\"><h3>l<\/h3><\/li><li class=\" ln-11\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Leave group\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Leave group<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">Would you like to leave a group?\nIt's easy - just click on -Leave group in the menu and confirm your wish. <\/dfn><\/li><li class=\"the-letter-separator\" role=\"tab\"><li class=\"the-index-letter\" role=\"tab\"><h3>m<\/h3><\/li><li class=\" ln-12\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_About ENKORO\" title=\"Glossary: Meaning of the name ENKORO\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Meaning of the name ENKORO<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">ENKORO is based on the planned language Esperanto.\nIt means: En= In and Koro= Heart and is intended to correspond to the idea of keeping a deceased person alive in the heart <\/dfn><\/li><li class=\" ln-12\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: My groups\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">My groups<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">All groups in which you are a member are listed here.\nYou can see whether one of these groups is a <span class=\" cmtt_Operation\"  title=\"Glossary: Public group\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>public group<\/span> or a <span class=\" cmtt_Operation\"  title=\"Glossary: Private group\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>private group<\/span> by clicking on the sticker below the group photo. <\/dfn><\/li><li class=\"the-letter-separator\" role=\"tab\"><li class=\"the-index-letter\" role=\"tab\"><h3>n<\/h3><\/li><li class=\" ln-13\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Costs\" title=\"Glossary: Not free of charge?\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Not free of charge?<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">For programming the app on the various platforms, server hosting in Germany, fee-based external services, extensions, personnel, taxes, fees, legal advice and many other items, we unfortunately have to charge some money after the 30 free days after the group is founded because, unlike many other social media providers, we do not place any advertising or sell any of our participants' personal data.<\/dfn><\/li><li class=\" ln-13\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Notifications\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Notifications<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">You will see a 'bell symbol' at the top of your screen.\nIf you click on it, you can view all <span class=\" cmtt_Operation\"  title=\"Glossary: Notifications\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>notifications<\/span> in chronological order.\nThere are also the following classifications:    <ul>\n \t<li><strong>All<\/strong> - here you can see all <span class=\" cmtt_Operation\"  title=\"Glossary: Notifications\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>notifications<\/span><\/li>\n \t<li><strong>Report<\/strong> - As an administrator, you can see conflict reports from your group members here<\/li>\n \t<li><strong>Approval<\/strong> - As an administrator, you can see all membership applications here (if memberships must be approved by the <span class=\" cmtt_Operation\"  title=\"Glossary: Admin\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>admin<\/span>)<\/li>\n \t<li><strong>Likes<\/strong> -<\/li>\n \t<li><strong>Contribution<\/strong> - All your financial <span class=\" cmtt_Operation\"  title=\"Glossary: Contributions\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>contributions<\/span> to individual groups are listed here<\/li>\n \t<li><strong>Comment<\/strong> -<\/li>\n<\/ul><\/dfn><\/li><li class=\"the-letter-separator\" role=\"tab\"><li class=\"the-index-letter\" role=\"tab\"><h3>p<\/h3><\/li><li class=\" ln-15\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Costs\" title=\"Glossary: Payment\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Payment<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">It's easy to do via Stripe - with a credit card or Apple Pay.\nAfter <span class=\" cmtt_Costs\"  title=\"Glossary: Payment\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>payment<\/span>, you will receive the invoice by email.\nIn the <span class=\" cmtt_Costs\"  title=\"Glossary: Payment\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>payment<\/span> process, you decide whether the group should know that you have contributed to the receipt or whether the group should only know that an anonymous participant has contributed.  <\/dfn><\/li><li class=\" ln-15\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Photos\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Photos<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\"><span class=\" cmtt_Operation\"  title=\"Glossary: Photos\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>Photos<\/span> up to 3mb file size can be uploaded.<\/dfn><\/li><li class=\" ln-15\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Photos (analog)\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Photos (analog)<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">Simply take <span class=\" cmtt_Operation\"  title=\"Glossary: Photos\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>photos<\/span> from photo albums and post them with the date they were taken or an approximate time period (month, year).<\/dfn><\/li><li class=\" ln-15\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Post of others not liked\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Post of others not liked<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">Each group member can report <span class=\" cmtt_Operation\"  title=\"Glossary: Contributions\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>contributions<\/span> (movie, picture, text) to the group administrator. The group administrator then decides on the whereabouts of the post.\nYou can indicate why you do not like a post in the message.\nYou can choose from the following options: The post    <ul>\n \t<li><strong>is unfavorable<\/strong><\/li>\n \t<li><strong>infringes copyrights<\/strong><\/li>\n \t<li><strong>shows or mentions me without me wanting it<\/strong><\/li>\n \t<li><strong>I just don't like it<\/strong><\/li>\n \t<li><strong>has other defects<\/strong> (please explain)<\/li>\n<\/ul><\/dfn><\/li><li class=\" ln-15\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Private group\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Private group<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">This group is a closed society.\nOnly invited persons can join this group.\nStrangers cannot see this group in the app.\nPrivate groups are the best solution for mourners who want to keep to themselves and retain control over the group members.   <\/dfn><\/li><li class=\" ln-15\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Public group\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Public group<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">Visible to all ENKORO app users.\nDepending on the settings, you can join this group immediately or after approval by the group administrator. <br><br>  Public groups are perfect for deceased members of the public, for example.\nThey can of course also be used for any mourning group that anyone can join (with the administrator's approval if necessary).\nThe group administrator can change the group status.  <\/dfn><\/li><li class=\"the-letter-separator\" role=\"tab\"><li class=\"the-index-letter\" role=\"tab\"><h3>r<\/h3><\/li><li class=\" ln-17\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Register\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Register<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">We need some information from you for the registration process.\nMandatory fields are:   <ul>\n \t<li>First name<\/li>\n \t<li>Last name<\/li>\n \t<li>Alias<\/li>\n \t<li>Email address<\/li>\n \t<li>Mobile number<\/li>\n<\/ul>  The other fields do not need to be filled in.\nAfter clicking on <span class=\" cmtt_Operation\"  title=\"Glossary: Register\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>Register<\/span>, you will receive an SMS with a 4-digit verification code.\nPlease enter it and click on Verify by phone.\nAlternatively, you can also verify yourself by email.\nTo do this, click on 'Confirmation by e-mail' and follow the instructions.    <\/dfn><\/li><li class=\"the-letter-separator\" role=\"tab\"><li class=\"the-index-letter\" role=\"tab\"><h3>s<\/h3><\/li><li class=\" ln-18\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Silo\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Silo<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">You can view the remaining duration of your group at any time by clicking on 'Duration'.<br>There, the fill level of the '<span class=\" cmtt_Operation\"  title=\"Glossary: Silo\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>Silo<\/span>' shows how many days the group is still available online.\nEach time a group member joins, the fill level of the <span class=\" cmtt_Operation\"  title=\"Glossary: Silo\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>silo<\/span> increases by the corresponding number of days. <\/dfn><\/li><li class=\" ln-18\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Silo empty\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Silo empty<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">As soon as the fill level of the &quot;<span class=\" cmtt_Operation\"  title=\"Glossary: Silo\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>silo<\/span>&quot; is empty, only a few posts can be clicked on the &quot;<span class=\" cmtt_Operation\"  title=\"Glossary: Timeline\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>timeline<\/span>&quot; of a group.\nThe group with all its posts will not be lost for the next 365 days.\nHowever, it will be largely deactivated.\nAs soon as a group member fills up the &quot;Silor&quot; with a small post, all posts are fully visible to all group members again and further posts can be created.\nA group is deleted after 365 days of inactivity.\nThis means that all <span class=\" cmtt_Operation\"  title=\"Glossary: Photos\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>photos<\/span>, <span class=\" cmtt_Operation\"  title=\"Glossary: Videos\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>videos<\/span> and posts are lost.     <\/dfn><\/li><li class=\" ln-18\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Contact us\" title=\"Glossary: Support\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Support<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"24874\" class=\"elementor elementor-24874\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-026cb75 e-flex e-con-boxed e-con e-parent\" data-id=\"026cb75\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3db7341 elementor-widget elementor-widget-text-editor\" data-id=\"3db7341\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Do you have a question about ENKORO?<br>Is there&#xA0;<span class=\"\" tabindex=\"0\" title=\"Glossary: Trouble\" role=\"link\" data-mobile-support=\"0\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]'><span class=\"\"  title=\"Glossary: Trouble\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>trouble<\/span><\/span>&#xA0;in a group?<br>Do you not like a post by another participant and the group administrator does not react as you think is right?<br><br>Then use our&#xA0;<span class=\" cmtt_Contact us\" tabindex=\"0\" title=\"Glossary: Support\" role=\"link\" data-mobile-support=\"0\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]'><span class=\" cmtt_Contact us\"  title=\"Glossary: Support\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>support<\/span><\/span>&#xA0;ticket.<br>Click on the&#xA0;<span class=\" cmtt_Contact us\" tabindex=\"0\" title=\"Glossary: Support\" role=\"link\" data-mobile-support=\"0\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]'><span class=\" cmtt_Contact us\"  title=\"Glossary: Support\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>support<\/span><\/span>&#xA0;button at the bottom right here, fill in the form and send it off<br>or send an email directly to:<strong>info@enkoro.life.de<\/strong><br><br>We will process your request as quickly as possible and reply to you by email.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/dfn><\/li><li class=\"the-letter-separator\" role=\"tab\"><li class=\"the-index-letter\" role=\"tab\"><h3>t<\/h3><\/li><li class=\" ln-19\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Text contributions\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Text contributions<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">In addition to <span class=\" cmtt_Operation\"  title=\"Glossary: Videos\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>videos<\/span> and <span class=\" cmtt_Operation\"  title=\"Glossary: Photos\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>photos<\/span>, you can also save shared experiences as a post with a date.\nThis post will then also appear on the <span class=\" cmtt_Operation\"  title=\"Glossary: Timeline\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>timeline<\/span> of the deceased person. <\/dfn><\/li><li class=\" ln-19\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Timeline\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Timeline<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">All <span class=\" cmtt_Operation\"  title=\"Glossary: Contributions\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>contributions<\/span> in the form of <span class=\" cmtt_Operation\"  title=\"Glossary: Photos\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>photos<\/span>, <span class=\" cmtt_Operation\"  title=\"Glossary: Videos\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>videos<\/span> and texts are displayed on a <span class=\" cmtt_Operation\"  title=\"Glossary: Timeline\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>timeline<\/span> according to date.<br>  The more <span class=\" cmtt_Operation\"  title=\"Glossary: Contributions\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>contributions<\/span> there are, the fuller the <span class=\" cmtt_Operation\"  title=\"Glossary: Timeline\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>timeline<\/span> will be and, ideally, the life of the deceased person in this group will be traced quite accurately.  <br><br>  You can display the <span class=\" cmtt_Operation\"  title=\"Glossary: Timeline\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>timeline<\/span> by decades, years or categories and then click on individual posts to take a closer look at them.<br>  You can also like or comment on posts.<\/dfn><\/li><li class=\" ln-19\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title \" title=\"Glossary: Trouble\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Trouble<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">see <span class=\" cmtt_Operation cmtt_Contact us\"  title=\"Glossary: Conflicts\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>Conflicts<\/span><\/dfn><\/li><li class=\"the-letter-separator\" role=\"tab\"><li class=\"the-index-letter\" role=\"tab\"><h3>v<\/h3><\/li><li class=\" ln-21\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Videos\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Videos<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">Video <span class=\" cmtt_Operation\"  title=\"Glossary: Contributions\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>contributions<\/span> can be uploaded as long as they are a maximum of 10mb in size.<\/dfn><\/li><li class=\" ln-21\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_Operation\" title=\"Glossary: Videos (analogue)\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Videos (analogue)<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">ENKORO allows you to upload short film sequences. If you have old <span class=\" cmtt_Operation\"  title=\"Glossary: Videos\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>videos<\/span> or even Super 8 films, simply play them back with a recorder or projector and record sequences from them with your smartphone. The quality of the old films will not deteriorate much by filming them. You can then upload your film sequences to your group's <span class=\" cmtt_Operation\"  title=\"Glossary: Timeline\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>timeline<\/span>.<\/dfn><\/li><li class=\"the-letter-separator\" role=\"tab\"><li class=\"the-index-letter\" role=\"tab\"><h3>w<\/h3><\/li><li class=\" ln-22\" itemscope itemtype=\"https:\/\/schema.org\/DefinedTerm\" role=\"tab\"><span role=\"term\" class=\"glossaryLink glossary-link-title  cmtt_About ENKORO\" title=\"Glossary: Why does the ENKORO app exist?\" style=\"\" itemprop=\"url\"><span class=\"dashicons dashicons-plus-alt2\"><\/span><span itemprop=\"name\">Why does the ENKORO app exist?<\/span><\/span><dfn class=\"glossary_itemdesc\" role=\"definition\" itemprop=\"description\">A few years ago, the inventor of this app was deeply saddened by the news of the death of a loved one.  <br>  Without further ado, he converted a website into a condolence website.\nMany friends, acquaintances and relatives used this simple platform to share memories and upload <span class=\" cmtt_Operation\"  title=\"Glossary: Photos\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>photos<\/span>.\nThe website was an important source of <span class=\" cmtt_Contact us\"  title=\"Glossary: Support\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>support<\/span> for many people.  <br><br>  ENKORO builds on this experience. We will ensure that the memory of loved and valued people is preserved for many grieving people.<\/dfn><\/li><\/ul><\/div><div class=\"clear clearfix cmtt-clearfix\"><\/div><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60bf983 elementor-widget elementor-widget-html\" data-id=\"60bf983\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script>\r\n\twindow.fwSettings={\r\n\t'widget_id':203000000136\r\n\t};\r\n\t!function(){if(\"function\"!=typeof window.FreshworksWidget){var n=function(){n.q.push(arguments)};n.q=[],window.FreshworksWidget=n}}() \r\n<\/script>&#13;\n<script type='text\/javascript' src='https:\/\/euc-widget.freshworks.com\/widgets\/203000000136.js' async defer><\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-33847de e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"33847de\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa12310 elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"fa12310\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.enkoro.life\/wp-content\/smush-webp\/2024\/11\/2024-11-04-free-to-download-from-the-app-stores.png.webp\" title=\"2024-11-04 free to download from the app stores\" alt=\"2024-11-04 free to download from the app stores\" loading=\"lazy\" data-smush-webp-fallback=\"{&quot;src&quot;:&quot;https:\\\/\\\/www.enkoro.life\\\/wp-content\\\/uploads\\\/2024\\\/11\\\/2024-11-04-free-to-download-from-the-app-stores.png&quot;}\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-323e73f e-con-full e-flex e-con e-child\" data-id=\"323e73f\" data-element_type=\"container\" data-e-type=\"container\" data-settings='{\"background_background\":\"classic\"}'>\n\t\t\t\t<div class=\"elementor-element elementor-element-0aa0453 elementor-widget elementor-widget-shortcode\" data-id=\"0aa0453\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"28069\" class=\"elementor elementor-28069 elementor-27137 elementor-27137\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25d56de e-con-full e-flex e-con e-child\" data-id=\"25d56de\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4673cbb elementor-widget elementor-widget-image\" data-id=\"4673cbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.enkoro\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"135\" height=\"45\" src=\"https:\/\/www.enkoro.life\/wp-content\/uploads\/2024\/04\/google-pay-icon-white.svg\" class=\"attachment-full size-full wp-image-5893\" alt=\"Google Play\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb8b3d3 elementor-widget elementor-widget-image\" data-id=\"fb8b3d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/apps.apple.com\/us\/app\/enkoro\/id6636479654\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.enkoro.life\/wp-content\/uploads\/2024\/04\/app-icon-white.svg\" title=\"App Store\" alt=\"App Store\" loading=\"lazy\"\/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>ENKOROfrom A to Z Questions\/Messages\/Criticism &#8211; Click on the support button (bottom right)<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-12938","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.enkoro.life\/en\/wp-json\/wp\/v2\/pages\/12938","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.enkoro.life\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.enkoro.life\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.enkoro.life\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enkoro.life\/en\/wp-json\/wp\/v2\/comments?post=12938"}],"version-history":[{"count":0,"href":"https:\/\/www.enkoro.life\/en\/wp-json\/wp\/v2\/pages\/12938\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.enkoro.life\/en\/wp-json\/wp\/v2\/media?parent=12938"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}